Thank you for using iQra. These Terms and Conditions (“Terms”) cover your use and access of our Platform and other services provided on our platform (“Services”).

By using our Platform and accessing our services, you agree to be bound by these Terms as well as our Privacy Policy. If you are using or enjoying any of our services provided on our Platform, you are agreeing to these terms on behalf of the Licensee. Please note that the statements set under the heading “Simply Put” are provided as a courtesy solely for your convenience and are not legally binding or otherwise intended to modify these Terms in any way.

Persons using our Platform must be 13 years and above. Parents or legal guardians of Students and young people between aged under 13 who desire to use our platform MUST provide the consent on behalf of the underaged individual.

For the purpose of these Terms and Conditions,

1. “User” is any person who has access to the Platform and services provided by iQra.

Simply Put:

By using iQra, you agree to our Terms and Conditions. You are also an adult or if younger than the legal age, your parents or legal guardians have consented to your use of our Platform.

1. No Unlawful Use of Our Service
   1. By using our Platform and having access to our services, you accept sole responsibility that you as a User  or any third-party accessing our services will not violate any applicable laws in the jurisdiction where our services are provided in.

1. 2. To enforce this provision, iQra reserves the right to deny access to the features on our Platform immediately and without any prior notice at our sole discretion.

0. 3. The following are specifically excluded or prohibited:
1. use in connection to or for fraudulent activities.
2. copying, reproduction, modification, creation of derivative works from, distribution or publicly display of any of iQra’s Services or Content, or any content provided by a third party, except to the extent permitted by law, or with the prior written consent of iQra or the appropriate third party (as applicable);
3. use of any of the iQra’s Services or Content to establish, maintain or provide, or assist in establishing, maintaining or providing an educational and guidance system;
4. Impersonation or misrepresenting affiliation with any person or entity or otherwise;
5. distributing viruses or any other technologies that may cause harm to any of the Services, or the interests or property of any third party;
6. any action that imposes, or may impose, in the sole discretion, an unreasonable or disproportionately large load on iQra’s infrastructure;
7. interfering or attempting to interfere with the proper working of the Services, any other User’s use and enjoyment of the Services, or any activities conducted on, or in connection with, any of the Services;
8. bypassing measures set in place to prevent or restrict access to our Platform; or
9. gaining, or attempting to gain, unauthorised access to any areas of the Services, other accounts, or any systems, networks or infrastructure used by or connected to iQra.
   4. You many not hack, “scrape” or “crawl” iQra website or servers whether directly or through intermediaries such as spiders, robots, crawlers, scrapers, framing, iframes or RSS feeds, or otherwise attempt to access any information iQra has not intentionally made available to you on our Platform. Your use of our Platform does not entitle you to resell any iQra content without prior express written consent from iQra.

Simply Put:

If for any reason it would be illegal to use iQra, you agree not to do so.

2. User Grant
   1. Subject to compliance with these Terms, you are hereby granted a non-exclusive, limited, non-transferable, revocable permission to use the services as we intend for them to be used. You shall not copy the content of iQra Platforms not created or provided by you. Any rights not expressly granted in these Terms are reserved by iQra.

1. 2. When you transmit user content on iQra, you hereby grant iQra and its affiliates a non-exclusive, royalty free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display any such content throughout our platform and on any media platform.

1. 3. If you submit feedback or suggestions about our services, we may use your feedback or suggestions without any obligation to you.

1. 4. Resale or unauthorised distribution of materials downloaded from our platform is STRICTLY prohibited and use of such materials for personal or business use, resale or distribution requires an express written consent from iQra.

Simply put:

As long as you agree to follow these Terms, you are welcome to use iQra in the manner intended and authorised by us.

3. Access to the Platform
   1. iQra shall provide you all the necessary connections to allow you to access our Platform.
   2. The Services may be accessed and used in various ways including, but not limited to:
      1. general users who access or browse any of the Services, without creating an account; and
   3. iQra may make changes to its Services from time to time, including but not limited to, the availability of tools or features; how long, how much or how often any given tool or feature may be used; and feature dependencies upon other services, platforms or software.
   4. You must immediately notify iQra and any relevant authorities if you become aware of any use of the Services that is, or is likely to be, illegal or threatening to the health or safety of any person.
   5. You agree and consent to iQra collecting, using and disclosing to third parties any personal information in accordance with iQra’s Privacy Policy. You acknowledge that submission of any information, statements, data, and content to the Provider is voluntary and that iQra may process such information within the terms of our Privacy Policy.

Simply put:

As long as you agree to follow these Terms, you are welcome to use iQra in the manner intended and authorised by us.

4. Purpose of the Services

iQra provides an educational guidance tool for students and educational institutions through the following features provided on our Platform:

• Access to an online test

5. Service Levels

Subject to the terms and conditions set out herein:

1. 1. iQra will use commercially reasonable efforts to make the Services available at least 99.9% of the time as measured periodically during the Term (such period shall be determined by iQra and referred to as a “Service Period”)
   2.  The following are “Exceptions” to the Availability Requirement, and neither the Hosted Services will be considered un-Available nor any Service Level Failure be deemed to occur in connection with any failure to meet the Availability Requirement or impaired ability of the Licensee or its Authorised Users to access or use the Services that is due, in whole or in part, to any:
      1. act or omission by the Licensee or any Authorised User/access to or use of the Services by the Licensee or any Authorised User, or using the Licensee’s or an Authorised User’s Access Credentials, that does not strictly comply with this Agreement and the Services;
      2. delay or failure of performance caused in whole or in part by the Licensee’s delay in performing, or failure to perform, any of its obligations under this Agreement;
      3. Internet connectivity of the Licensee or its Authorised User;
      4. Force Majeure Event;
      5. failure, interruption, outage or other problem with any software, hardware, system, network, facility or other matter not supplied by iQra under this Agreement;
      6. scheduled downtime; or
      7. disabling, suspension or termination of the Service.

Simply put:

We will ensure our Platform and services are available at all times with some reasonable exceptions to this.

6. Linking to the Service
   1. Any link to the Services and its associated web pages must:
      1. not, in iQra's opinion deceive or mislead, nor suggest any relationship, endorsement or sponsorship between the User and the Services;
      2. not replicate any iQra Content (including any iQra logo), without the express written consent of iQra;
      3. not misrepresent the User’s relationship with iQra and must not present false or misleading information about iQra or any of its Services;
      4. not contain content that could be construed as distasteful, offensive or controversial.
   2. The link must be made in good faith, and must not in iQra’s reasonable opinion cause the iQra brand or any iQra trademark to be viewed in a negative or potentially negative light and the link must not frame the Services.
   3. No other linking is permitted unless it is the subject of a separate specific written agreement between the User and iQra. The Provider reserves the right to withdraw linking permission without notice.

7. Consent to Receive Emails
   1. By using our services, you agree that the User may receive communications from iQra such as newsletters, special offers, and reminders and updates.
   2. You understand that you can remove yourself from these communications by clicking the “Unsubscribe” link in the email received. However, we advise that you do not unsubscribe from our mailing list as you are notified using your email as to the progress of your access to our services and use of our Platform.

Simply put:

iQra may send you emails which you can unsubscribe from at any time, but we advise that you do not.

8. Confidential Information
   1. All Confidential Information received from the User shall be processed, used and stored in line with our Privacy Policy.

9. Intellectual Property Rights
   1. iQra retains all right, title and interest in and to its Platform and services, including without limitation, images, texts, graphics, illustrations, logos, services marks, copyrights, photograph, software and all related Intellectual Property Rights. Except as otherwise provided in this agreement, you may not, and may not permit others to:

1. Reproduce, modify, translate, enhance, disassemble, reverse engineer or create derivative works of any of our services on any of our Platforms;
2. Sell, licence, sublicense, rent, lease, distribute, copy, publicly display, publish, adapt or edit any of our services or any of our platforms; or
3. Circumvent or disable any security or technological features of any of our services on our platforms.
   2. The design, text, graphics, and selection and arrangement thereof and services and the documents, guidance and other content found on our Platform (“Service Content”) are copyright © iQra. All rights reserved.
   3. iQra® is a registered trademark in Nigeria, registered under the Trademark, Patent and Design Registry Commercial Law Department, Federal Ministry of Industry, Trade and Investment. This and any other iQra Products, Platforms or Service names or slogans displayed on the iQra Platform are trademarks of iQra. You may not copy, imitate or use them in whole or in part, without prior written consent. The names of actual companies and products you might encounter through us may be trademarks of their respective owners.
   4. Nothing in these Terms and Conditions should be understood as in any way granting any licence or right to use any of iQra’s trademarks displayed on our website. All goodwill generated from the use of iQra's trademarks is reserved for the use of iQra exclusively.

Simply Put:

The iQra logo, software, trademarks, products and services belong to us. You agree not to copy, modify or sell any of our intellectual property.

10. Indemnification
    1. On behalf of yourself and your agents, representatives, partners, assigns, fully release, forever discharge and hold iQra, its officers, employees, directors, agents and partners harmless from any and all losses, damages, expenses, including reasonable attorney fees, rights, claims and actions of any kind and injury (including death) arising out of or relating to your use of our Services and Platform. You agree that this release has been made freely and voluntarily consented to and you confirm that you fully understand what you are agreeing to.
    2. You agree to indemnify and hold iQra, its officers, employees, directors, agents and partners harmless from any and all losses, damages, expenses, including reasonable attorney fees, rights, claims and actions of any kind and injury (including death) arising out of any third-party claims relating to your use of our services, our Platform, your violation of these Terms or your violation of these Terms or your violation of any rights of another.

Simply Put:

iQra is not responsible for anything that happens as a result of you violating these Terms, violating someone else’s rights or a third-party claim.

11. Disclaimer and Limitation of Liability
    1. The information, services and products made available on our Platform may include inaccuracies or typographical errors. iQra and its affiliates, third-party partners may at any time make improvements or changes to our services. Your use of our services is at your own risk.
    2. TO THE FULLEST EXTENT PERMITTED BY LAW,  iQra AND ITS AFFILIATES AND THIRD-PARTY PARTNERS MAKE NO WARRANTIES, ETHER EXPRESS OR IMPLIES, ABOUT THE SERVICES. THE SERVICES PROVIDED ON OUR PLATFORM ARE PROVIDED “AS IS.” TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL iQra, ITS AFFILIATES, THIRD-PARTY PARTNERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, SUFFERED BY THE LICENSEE OR ITS AUTHORISED USERS.

Simply Put:

Whilst we do our best to make sure everything is accurate and up to date, your use of our platform is at your own risk.

12. Data Security
    1. All data (personal or not) received by iQra are used, stored, processed and destroyed in line with our Privacy Policy.

13. Cancellation, Suspension, Termination
    1. iQra may, directly or indirectly, and by use of an iQra’s disabling device or any other lawful means, suspend, terminate or otherwise deny access to, or use of, all or any part of the Services or Platform access by User or any other Person, without incurring any resulting obligation or liability, if:
       1. iQra receives a Government Order that expressly or by reasonable implication requires iQra to do so; or
       2. iQra believes, in its sole discretion, that:
          1. A User has failed to comply with, any of these Terms, accessed or used the Services beyond the scope of the rights granted or for a purpose not authorised under this Agreement or in any manner that does not comply with any instruction or requirement of the Specifications;
          2. A User is, has been, or is likely to be involved in any fraudulent, misleading or unlawful activities; or
          3. This Agreement expires or is terminated.

Simply put:

iQra may cancel, suspend or terminate your use of our Platform or access to our services for breach of any of these Terms.

14. Dispute Resolution

Please read this section carefully as it affects your rights and enforcement of your rights.

0. 1. Most user concerns can be resolved quickly and to the user’s satisfaction by contacting our team via:
1. Email: info@iqra.africa

1. 2. However, if iQra is not able to resolve a dispute with you after attempting to do so informally, then as a condition to use our services, we mutually agree to resolve such dispute through Mediation administered by the Lagos Court of Arbitration. If settlement is not reached within 3 months of a written demand for mediation by either party, any unresolved controversy or claim shall be settled by Arbitration administered by the Lagos Court of Arbitration. Neither party shall be precluded from seeking interim reliefs from a court of competent jurisdiction.

1. 3. You may only resolve disputes with us on an individual basis and may not bring a claim as a member of a class action, consolidated or representative action. Class arbitration, class actions and consolidation with other arbitration are not allowed.

Notwithstanding our agreement to arbitrate our disputes as provided above, the following exceptions will apply to the resolution of disputes between us:

1. 4. iQra may bring a lawsuit against you in any court of competent jurisdiction solely for injunctive relief to stop any unauthorised use or abuse of the services without first engaging in mediation, arbitration or the informal method of dispute resolution.

1. 5. iQra may bring a lawsuit against you in any court of competent jurisdiction solely for injunctive relief to stop any infringement of iQra’s intellectual property.

1. 6. In the event that the agreement to arbitrate provided herein is found to be inapplicable or unenforceable for any reason, then as a condition to your use of our services and Platform, we agree that any resulting judicial proceeding will be brought in the appropriate court with competent jurisdiction.

1. 7. iQra may make changes to these provisions in the future regarding dispute resolution and arbitration by providing notice in accordance with the section of these Terms titled “Modifications” below.

Simply put:

If you have any problem with iQra and our customer support cannot help you, you waive your right to sue us, either individually or by class action. Instead, we will resolve disputes using mediation and arbitration.

15. Governing Law

These Terms will be governed by the laws of the Federal Republic of Nigeria.

16. Waiver, Severability and Assignment
    1. iQra’s failure to enforce a provision is not a waiver of its right to do so later.
    2. If a provision is found unenforceable, the remaining provisions of these Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible.
    3. You may not assign any of your rights under these Terms, and any such attempt will be void.
    4. iQra may assign its rights to any of its affiliates, subsidiaries, third-party partners or any successor in interest of any business associated with the Services.

Simply put:

If for some reason iQra cannot or does not enforce part of these Terms, the rest of the terms will still be valid.

17. Modifications
    1. We may revise these Terms from time to time, and will always post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you by:

1. Either posting the notification on our Platform
2. Or sending a notification via email to our Users
   2. By continuing to use or access our Platform and use our services after the revisions come into effect, you agree to be bound by the revised Terms.

Simply put:

We will always put the most current terms on our Platform so that you are aware of any changes or amendments to our terms.